Amphora Aromatics does not test any of its products or ingredients on animals. 

Amphora Aromatics opposes the use of animal testing of cosmetics and is pleased to note that an EU wide ban on this practice is now in place. 

Many years ago we were made aware that most of the ingredients used in cosmetics had at some point in history been tested on animals, so to undermine the testing of new ingredients we joined the initiative of ‘fixed cut off dates’ which meant that we would not accept any new Cosmetic ingredient which had been animal tested after January 1991. We insist that all of our suppliers conform to a fixed cut off date protocol. 

The animal testing of formulations (mixtures of ingredients) has always seemed indefensible to us and we are pleased to note that this has become replaced, by law, on an industry wide basis, by safety assessments based on the properties of the individual ingredients and their known safety properties in combination. 

The vast majority of UK and Irish orders are despatched within 1-2 working days via a next day courier service delivery.

There may be additional surcharges for your area. This is a charge levied by the courier. We do not pass on the total cost to our customers and so have set the prices as follows:

• Isle of Wight & Isles of Scilly £4.50 + VAT
• Scottish Highlands & Northern Ireland £10.00 + VAT
• Southern Ireland, Jersey and Guernsey, Orkneys, Shetlands, Skye, Mull, Isle of Man & Isle of Lewis £20.00 + VAT

We are delighted to announce that we are now partnering with new couriers. Widely recognised as one of the best courier companies in the country, DPD will text and / or email you with an estimate of the delivery time which is accurate to within 1 hour in the vast majority of cases.

To help us ensure that DPD can contact you please make sure you have given us a mobile number if possible. You can simply enter the number in the box below alongside any comments (such as details of a safe location where the parcel can be left without being signed for * or a neighbour who can accept the parcel on your behalf).

DPD also operate a zero CO2 policy on all deliveries which fits in perfectly with the environmentally aware ethos here at Amphora.

*If you arrange for the parcel to be left without being signed for then Amphora Aromatics LTD nor DPD cannot be held responsible if it goes missing.

BULK SIZES: Customers who order bulk sizes will normally receive their orders within 1-2 working days. However, occasionally we may have to order in a product especially. This can mean a lead time of up to 10 working days. We will endeavour to contact you if your order will be delayed. If you haven't received your order or heard from us within 3 working days then please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 0117 908 7770. 

RETURNS AND REFUNDS:

We offer all our customers a 30-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund. 

Please note: All non-faulty products you wish to return must be in complete working order, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.

If you wish to return a product, please e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it. or phone us on +44 (0) 117 9087770 with the following details and wait for a reply before shipping your goods back to us. Some restrictions may apply in certain circumstances, but we will notify you.

1. Returns WILL NOT be accepted unless complete information is provided including:

Full Name:

Full Address:

Valid Email Address:

Phone Number (including the area code):

Quantity and Name of returning Product(s): 

Reasons for returning the Product(s):

Please make sure to go over your information carefully before submitting your return to us.

TERMS AND CONDITIONS

 This website provides general information about Amphora Aromatics Limited.

This page (together with the documents referred to on it) tells you the terms on which you may access our website amphora-aromatics.com. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please do not use our site.

Information about us

amphora-aromatics.com is a site operated by Amphora Aromatics Limited (“We”). We are a limited company. We are registered in England and Wales under company number 03185891 and have our registered office at 36 Cotham Hill, Cotham, Bristol BS6 6LA. Our VAT number is GB 464910944.

Intellectual Property Rights

We are the owner or licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type for system administration. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon as you visit our site. For more information about cookies and how to manage them please see http://www.allaboutcookies.org/manage-cookies/

Information on our site

While we take all reasonable care to ensure the accuracy of the information on this site, we make no representation or warranty, express or implied, of its accuracy or completeness. We shall not be held responsible for any direct or indirect losses, damages or liabilities of whatsoever kind arising from the access to, the use of or reliance on this website or any of the information it contains. This does not affect our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, or any other liability which cannot be excluded or limited under applicable law. 

We do not undertake any duty to update or correct information on our site and reserves the right to change, delete or move any material on our site at any time without notice. In addition, the information contained in press releases, annual or interim reports, analyst presentations, and financial information should not be deemed accurate or current except as of the date of issue.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Variations

We may revise these terms of use at any time by amending this page. You should check this page from time to time to take notice of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your comments or concerns

If you have any concerns about material which appears on our site, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. Thank you for visiting our site.