The vast majority of UK and Irish orders are despatched within 1-2 working days via a next day courier service delivery.
There may be additional surcharges for your area. This is a charge levied by the courier. We do not pass on the total cost to our customers and so have set the prices as follows:
- Isle of Wight & Isles of Scilly £4.50 + VAT
- Scottish Highlands & Northern Ireland £10.00 + VAT
- Southern Ireland, Jersey and Guernsey, Orkneys, Shetlands, Skye, Mull, Isle of Man & Isle of Lewis £20.00 + VAT
We are delighted to announce that we are now partnering with new couriers. Widely recognised as one of the best courier companies in the country, DPD will text and / or email you with an estimate of the delivery time which is accurate to within 1 hour in the vast majority of cases.
To help us ensure that DPD can contact you please make sure you have given us a mobile number if possible. You can simply enter the number in the box below alongside any comments (such as details of a safe location where the parcel can be left without being signed for * or a neighbour who can accept the parcel on your behalf).
DPD also operate a zero CO2 policy on all deliveries which fits in perfectly with the environmentally aware ethos here at Amphora.
*If you arrange for the parcel to be left without being signed for then Amphora Aromatics LTD nor DPD cannot be held responsible if it goes missing.
RETURNS AND REFUNDS:
We offer all our customers a 30-day money-back guarantee on all our products. If you are not satisfied with your item, you can return it for a refund.
Please note: All non-faulty products you wish to return must be in complete working order, in perfect boxed condition. In other words the product must be in a resaleable condition i.e. As New.
1. Returns WILL NOT be accepted unless complete information is provided including:
Valid Email Address:
Phone Number (including the area code):
Quantity and Name of returning Product(s):
Reasons for returning the Product(s):
Please make sure to go over your information carefully before submitting your return to us.